Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are based on chance, so previous results do not determine what will happen next. A winning session does not mean that another win is due, and a losing session cannot be recovered by continuing to play. Every bet should be treated as a separate entertainment decision.

Before you play, decide how much money and time you are comfortable spending. Your gambling budget should come from money left after essential costs such as rent or mortgage payments, food, utilities, transport, education, debt repayments and other financial commitments. Never use borrowed money, money intended for bills or money needed by family members to fund gambling.

Set a clear stopping point before you begin. When you reach your planned spending or time limit, stop playing, whether the session has resulted in a win or a loss. Avoid changing your limits in the moment because of excitement, frustration or the hope of turning a loss into a win. Taking a break can help you make decisions calmly rather than reacting to the latest result.

• Play only when you feel calm, alert and able to make considered decisions.
• Do not gamble when you are affected by alcohol, drugs, strong emotions or lack of sleep.
• Keep gambling separate from essential household spending and financial responsibilities.
• Do not chase losses by increasing bet sizes or playing for longer than planned.
• Remember that gambling outcomes are random and cannot be controlled through skill, patterns or betting systems.
• Use breaks and other activities to maintain a healthy balance in your routine.
• Only gamble where it is lawful and where you are legally permitted to do so.

A responsible approach also means understanding the games you choose to play. Review the relevant game information before wagering and make sure you understand the basic rules, available options and risks. Do not play a game simply because you feel that a particular result is more likely. If you are unsure about how a game works, stop and obtain suitable information before continuing.

Recognising signs of gambling harm

Gambling harm can develop gradually, and it may affect more than a person’s finances. It can influence relationships, work, study, sleep, physical health and emotional wellbeing. You do not need to wait for a serious crisis before asking for help. Early support can make it easier to understand what is happening and decide on practical next steps.

The following signs may indicate that gambling is no longer staying within healthy limits. One sign alone does not provide a diagnosis, but several signs together should be taken seriously.

• Spending more money or time gambling than you intended.
• Trying to win back losses by gambling more often or placing larger bets.
• Feeling restless, irritable or anxious when you cannot gamble.
• Thinking about gambling throughout the day or finding it difficult to focus on other activities.
• Hiding gambling activity, losses or transactions from family, friends or colleagues.
• Borrowing money, selling belongings or using credit to continue gambling.
• Missing work, study, appointments or personal responsibilities because of gambling.
• Arguing with people close to you about gambling or withdrawing from relationships.
• Feeling guilt, shame, hopelessness or distress after gambling.
• Trying to stop or cut down but finding that you cannot do so consistently.

If any of these experiences sound familiar, stop gambling and speak with someone you trust. A qualified gambling support service can provide confidential information and help you make a plan. In Australia, support is available through gambling-help services in your state or territory, as well as health professionals and community organisations. You can also speak with your general practitioner or another qualified healthcare professional about the effects gambling may be having on your wellbeing.

If gambling has contributed to financial stress, consider speaking with a qualified financial counsellor. Avoid taking out new credit or making urgent financial decisions while distressed. If you feel unsafe, are thinking about harming yourself or someone else, or are experiencing an immediate emergency, contact the appropriate emergency service in your area or go to the nearest emergency department.

Supporting someone else

If you are concerned about a family member, friend or colleague, choose a calm time to talk. Describe what you have noticed without making accusations, listen to their response and encourage them to seek professional support. You cannot control another person’s gambling, and you should protect your own finances and wellbeing. Do not lend money or take responsibility for gambling debts unless you have received appropriate independent advice.