Slotum Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit, register with or use Slotum Casino. Please read them carefully before using the website or participating in any available games and services.
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1. General terms and acceptance
These Terms & Conditions apply to your access to and use of the Slotum Casino website, account services, games, promotions and related features. By visiting the website, creating an account or using any service, you confirm that you have read, understood and agreed to these terms. If you do not agree with any part of them, you must not use the website or its services.
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These terms should be read together with any information displayed on the website, including game rules, promotion terms, responsible gambling information, privacy information and notices shown during the account or payment process. Where a specific promotion or game has additional rules, those rules may apply to that promotion or game. If there is an inconsistency, the specific terms presented for the relevant service will generally apply to that service.
Slotum Casino may update these Terms & Conditions from time to time. Changes may be made to reflect changes in the services, legal requirements, security measures or operating practices. The latest version will be made available on the website. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms.
The website is intended for people who are legally permitted to access online gambling services in their location. Availability of a service does not mean that its use is lawful in every state, territory or country. You are responsible for checking and complying with the laws that apply to you before registering or playing.
2. Eligibility, registration and account security
You must be at least 18 years old and legally allowed to participate in online gambling where you live. Slotum Casino may ask you to confirm your age, identity, residential information or eligibility before allowing access to certain services, processing transactions or completing a withdrawal. You must provide information that is accurate, current and complete.
You may be asked to provide documents or other information for identity, age, payment or security checks. These checks help protect players, prevent fraud, support responsible gambling and comply with applicable obligations. If requested information is not provided, cannot be verified or appears to be inaccurate, access to an account or transaction may be restricted while the matter is reviewed.
You may generally hold only one personal account unless Slotum Casino has expressly approved otherwise. An account must be used only by the person registered to it. You must not sell, transfer, lend or otherwise allow another person to use your account. You must keep your login details confidential and tell Slotum Casino promptly if you believe that your account or password has been accessed by someone else.
- Use your own correct personal details when registering and maintaining an account.
- Do not create an account for another person or permit another person to play through your account.
- Do not use payment methods that belong to another person without appropriate authorisation.
- Keep passwords and account access information private and secure.
- Notify Slotum Casino if your personal details change or if you identify suspicious account activity.
- Do not attempt to bypass age, identity, location, account or responsible gambling controls.
You are responsible for activity carried out through your account unless you have taken reasonable steps to protect your account and promptly reported unauthorised access. Slotum Casino may refuse registration, limit access, suspend an account or close an account where information cannot be verified, where a person is not eligible, or where account activity creates a security, legal or responsible gambling concern.
3. Games, wagers, payments and promotions
Games must be played according to the rules displayed for the relevant game. Before placing a wager, you should check the available instructions, stake information, outcome conditions and any other game details. A wager is normally treated as accepted only when it is recorded by the website. You should check your account history and transaction information and report any apparent error as soon as possible.
You must use funds that belong to you and must not use the website for unlawful activity, fraud, money laundering, chargeback abuse or any other prohibited purpose. Payments may be subject to verification, processing checks, minimum or maximum limits, fees imposed by a payment provider, or other conditions shown at the time of the transaction. Slotum Casino may decline or delay a transaction where it is necessary to investigate activity, complete verification or meet legal and security requirements.
You should review payment instructions before depositing or requesting a withdrawal. Processing times may depend on the payment method, account checks, third-party providers, weekends, public holidays and other factors outside the direct control of Slotum Casino. A withdrawal may not be completed until required verification has been satisfactorily completed. Any available balance, transaction record or account statement should be checked regularly.
Promotions, bonuses, free plays and other special offers are subject to their own terms. Those terms may include eligibility conditions, participation steps, expiry periods, wagering or playthrough requirements, game restrictions, maximum values, deposit requirements and withdrawal conditions. You should read the full terms of an offer before accepting it. If you do not meet the relevant conditions, the offer or associated benefit may not be available.
- Only accept an offer if you understand the conditions that apply to it.
- Check whether an offer is limited to particular games, payment methods, account types or time periods.
- Do not use multiple accounts or another person's details to obtain an offer more than once.
- Do not manipulate a promotion, game or payment process to gain an unfair advantage.
- Ask for clarification before participating if a promotion condition is unclear.
If a technical error, pricing error, display error or other obvious mistake affects a game, account balance, wager or promotion, Slotum Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. Where permitted by law, a wager or benefit resulting directly from a material error may be cancelled or adjusted. Genuine completed transactions will not be altered except where a correction is reasonably required.
4. Responsible gambling, prohibited conduct and account action
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not gamble when you are upset, under the influence of alcohol or other substances, or trying to solve financial difficulties. Your results are determined by the relevant game and chance; previous results do not guarantee future results.
Responsible gambling tools or account controls may be available through the website. These may include deposit limits, time reminders, activity information, temporary breaks or account closure. You should use the controls that suit your circumstances and contact an appropriate gambling support service or health professional if gambling is causing concern. If you ask to restrict or close your account, you must not try to open or use another account to avoid that restriction.
You must use the website fairly and lawfully. Prohibited conduct includes attempting to interfere with website security, exploiting a software fault, using automated tools or bots, manipulating game outcomes, engaging in collusion, using stolen payment information, submitting false documents, harassing staff or other players, and taking part in fraud or other unlawful activity.
Slotum Casino may suspend, restrict or close an account when it reasonably considers this necessary for security, responsible gambling, legal compliance, verification, technical protection or the investigation of suspected prohibited conduct. Where appropriate, the reasons and any next steps may be provided through the relevant account or communication channel. Any balance or transaction may be reviewed before funds are returned or otherwise dealt with in accordance with applicable law and these terms.
Nothing in these terms is intended to exclude, restrict or modify a right or remedy that cannot lawfully be excluded under Australian Consumer Law or another applicable law. If you believe an account, transaction or service issue has not been handled correctly, you should retain relevant information and raise the issue through the available support process on the website.
5. Website use, privacy, liability and legal information
The website, including its design, text, graphics, software, trade marks and other content, is protected by intellectual property rights. You may use the website for personal and lawful purposes only. You must not copy, reproduce, modify, distribute, frame, reverse engineer, interfere with or commercially exploit any part of the website unless permitted by law or authorised in writing.
The website may contain links, services or information supplied by third parties. These third parties may have their own terms, privacy practices and availability conditions. Slotum Casino is not responsible for the content, security or performance of an external service to the extent permitted by law. You should review third-party terms before using an external website or payment service.
Reasonable steps may be taken to keep the website and account information available and secure, but uninterrupted access cannot be guaranteed. Services may be affected by maintenance, telecommunications issues, device problems, software faults, payment provider interruptions or events outside reasonable control. You should keep your own records of important account and transaction information.
To the maximum extent permitted by law, Slotum Casino is not responsible for loss caused by misuse of an account, inaccurate information supplied by you, unauthorised access resulting from a failure to protect your login details, interruptions outside reasonable control, or use of the website in breach of these terms. This does not limit liability or consumer rights that cannot legally be limited.
Personal information is handled in accordance with the applicable privacy information made available on the website. By using the services, you acknowledge that information may need to be collected, used, stored and disclosed for account administration, identity checks, payments, security, fraud prevention, responsible gambling, legal compliance and service improvement. You should read the privacy information to understand how personal information is managed.
These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections available to you under Australian law. Any dispute should first be raised through the available support or complaints process so that it can be reviewed fairly. If a court or authorised body finds that part of these terms is invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.
If you have questions about these Terms & Conditions, review the information and support options published on the Slotum Casino website. You should also check this page from time to time for updates before using the services.
